Employment

The Open arms House

Position Description

Title:

Resident Care Manager

Status:

At Will, Regular Employee

REPORTS TO:                 Executive Director

 

ORGANIZATION DESCRIPTION

A non-profit organization led by a Board of Directors, dedicated to building a replicable, social model, end-of-life care home, while utilizing partnerships with community organizations, medical hospices and volunteers.

 

ORGANIZATION MISSION STATEMENT

The Open Arms House will provide a home for end-of-life care where every life matters to the very last breath and no one dies alone.

Position Summary

Oversees all aspects of resident services; from intake to departure from The Open Arms House.  Manages house operations in support of resident care and oversees volunteer programs.

PREFEERED CANDIDATE:

  • Exhibit a compassion towards those experiencing end-of-life care, for both patient and family members.
  • Direct care experience
  • Experience with end-of-life care
  • Clinical care management experience

MAJOR DUTIES AND RESPONSIBILITIES

  • Supervise the admissions coordinator and the intake process for new and waiting residents.
  • Ensure quality care is provided to all residents, at all times.
  • Provide supervision to caregivers.
  • Ensure that The Open Arms House is in compliance with all licensing agencies including the state and local city/county entities.
  • Supervise the volunteer coordinator
  • Responsible for the recruitment and training of volunteers who work within the home.
  • Responsible for the scheduling of caregivers, administrators and volunteers.
  • Conduct regular meetings with resident care volunteers and others as needed, in order to ensure adequate communication amongst the house operations staff.
  • Develop plans for ongoing education and training of caregivers and volunteers.
  • Supervise the office coordinator.
  • Serves as the primary liaison with the The Open Arms House staffing agency.

SKILLS REQUIRED

  • Ability to work with all people.
  • Computer skills in Microsoft Office.
  • Ability to multi-task amongst varying priorities.
  • Ability to express the mission and values of the organization through oral and written forms of communication.

PERSONAL QUALITIES REQUIRED TO SUCCEED IN THE POSITION

  • Invites, listens and responds to the voices of colleagues.
  • Exhibits flexibility and collaborates with people throughout the organization.
  • Integrates the mission throughout the culture of the organization.
  • Uses ‘Team’ concepts to plan and execute activities.
  • Models ongoing personal development.

EDUCATION, EXPERIENCE AND JOB REQUIREMENTS

  • Experience working in the end-of-life care field.
  • College degree in nursing, medical field, or social work preferred.
  • Experience with hospice programs and/or non-profit organizations preferred.
  • Three or more years of management experience with demonstrated success.
  • Certified facility administrator by the State of California preferred.
  • Individual must be able to lift 25 pounds.
  • Position requires assisting residents in toileting, transfers and bathing
  • Willingness to pursue personal growth and development.

WORKING CONDITIONS

The position’s work location is in Visalia, California.

The position requires working some nights and weekends.

 

Contact: Cyndy Swift

Office 559-716-6542    Cell 559-362-5079

cyndyswift@openarmshouse.org